host with us

Talk to our expert hosts for a free consultation!

pricing & services

We offer a full range of operation services to make your guests’ (and your) experience awesome!

MARKETING

Advertise & make your place stand out on Airbnb with professional photography, optimized pricing, neighborhood info, amenities, and house rules.

GUEST ONBOARDING
  • Hostly processes all guest inquiries, does guest vetting and verification for safety, and manages payments.
KEY DELIVERY, CHECK IN
  • Hostly deliver keys to guests for check-in, welcomes them in and is available to answer any questions they might have.
CLEANING & MAINTENANCE
  • Hostly’s specialized maintenance staff perform cleaning and turnover services, preparing for your next guest. This includes linen service and monitoring to restock various household items.
GUEST SUPPORT & CONCIERGE
  • Hostly provides your guests with amazing advice and hospitality: from transportation guidance to restaurant recommendations to a night out on the town, we act as personal concierge to ensure their stay is fantastic.
INTERIOR DESIGN
  • Our professional design and staging services will help attract guests and booking. That includes consultation, budgeting, procurement, and setup for your place.
    *Value add-on (see “Hostly add-ons” below).

pricing

With hostly, Airbnb success has never been easier. See how we take the hassle out of short-term property rental management below.

HOSTING FEE
25%

It’s simple! Hostly charges you only 25% of the daily rate charged to the guest. This includes our full line of services: marketing, booking and payments, guest vetting, enhanced pricing model, guest support, onsite staffing coordination, cleaning service, linen service and key delivery, and checking in and out coordination.

add ons

Want to book more guests? Here’s how we can take your Airbnb listing to the next level.

$250
LISTING
MANAGEMENT

Organize and design the most optimal listing with our listing service. This includes our enhanced pricing (details below), location details, amenities, directions, check in and check out information, and house rules. We will also create a house manual with this information to keep at your place for guests.

$200
PHOTOGRAPHY

Bring your listing to life with bright, vibrant photographs that capture the beauty of your home. Our professional photographers understand composition and lighting of room to take the best pictures for your listing.  Professional photos also aid in gaining more bookings and attracting guests.

$2,500
DESIGN & STAGING
STARTING RATE

Professionally design and stage your place with our in-house designer to attract more guests and bookings. Services includes consultation, planning and budgeting, procurement of furniture and décor items, and setup for your place.

$200
INITIAL DEEP
CLEANING RATE

We know what it takes to prepare your place for first-time listing on Airbnb and other vacation rental sites. Cleaning for a vacation rental requires more care and detail, similar to that of a hotel stay. So our Initial Deep Cleaning service is a perfect way to set you up for success by letting our professional cleaning staff get your place tidy and ready for hosting!

AirBnB listing previews

We market, list and manage your bookings in all available platforms.

Fulton Market

Host with Us

Kane

Host with Us

Oakbrook

Host with Us

Oakbrook

Host with Us

Oakbrook

Host with Us

Sheffield

Host with Us

Eastwood

Host with Us

Eastwood

Host with Us

reviews

Embed rotating reviews from AirBnB*

Embed rotating reviews from AirBnB*

talk to us

Ready to see if hostly is a fit?

It starts with a free consultation – fill out the form below, and we’ll get all the details from you including your objectives, goals, and budget. We create a customized plan, explain our process and examples of other properties we worked on to show you what we can provide, as well as our fee structure and any associated costs involved. Hostly approaches everything with transparency and clarity to grow a mutual partnership with you.

frequently asked questions

How can my place qualify for hostly?

Quality and care is what we strive for. We do it with our operation, staff, services, as well with our clients. So we are very thorough during the consultation process to determine your needs and goals. We provide our industry knowledge and set a custom hosting plan that is right for you. If you’re interested in a free consultation, please fill out the inquiry form below, and one of our staff members will get back to you to start you through the hostly journey.

What area and neighborhoods does hostly operate in?

Hostly operates most major Chicagoland neighborhoods and suburbs. To see full list visit About Page. If your neighborhood or city is not listed, email us to inquire if we can add your location to the list.

What are the main differences between hostly and its competitors?

Hostly are team of actual vacation rental hosts and some are super hosts. We have the knowledge and expertise of what it takes to manage your property and work on all the details on your behalf. We are also have the lowest most comprehensive rate in the Chicago market.

How are hostly’s fees handled?

It’s very simple! Hostly charges you only 25% of the daily rate, charged to the guest. This includes our full line of services: marketing, booking and payments, guest vetting, enhanced pricing model, guest support, onsite staffing coordination, cleaning service, linen service and key delivery and checking in and out coordination. We’re actually the lowest in the market.

If something happens, is hostly staff near by?

Yes, all hostly staff members are located in Chicagoland area, and are able to respond to situations as fast as possible.

Is my home protected & insured?

Vacation rental sites like Airbnb provide insurance protection to their host. For example Airbnb provides a policy of $1M in insurance protection for confirmed reservations. You can also set security deposit limits. Check with your home insurance/renter’s insurance policy for details of coverage.

Before I start hosting, do you take an inventory of everything in my home?

We recommend homeowners to not have any valuable items or one-kind family heirlooms in their vacation rental properties while hosting. In addition, we highly advise homeowner to take pictures of every room, and document all items in case insurance claims need to be filed for damage, loss or theft.

How much does it cost to get started with hostly?

The consultation is free! You can reach out to us either via email or phone to get the conversation started at no charge to you. However we also like to be transparent as possible regarding our fees. Please view our comprehensive Pricing & Services Page to find out more details and price list.

How long do I have to work with hostly?

We offer 3 to 6 month contracts. Just inquire during your consultation, which one you would be interested in, and we’d be happy to provide more information.

Do I have to sign a contract to get started?

To ensure we have mutual partnership and set expectations, we do require signed contract. The terms of the contract can be discussed and customized to your needs at the time of consultation. Please reach out if you have any questions.

Are there ever any justifying situations so that there are no cancellation fees?

Yes, there are certain circumstance that you can avoid the penalty fee, again this is assessed by the Vacation Rental site. In most cases, if it was a booking error caused by the website, the cancellation fees will be waived. Here are other circumstance the penalty fee could be waived by vacation rental but will require additional documents and still at the discretion of the Vacation Rental site.

Are there ever any justifying situations so that there are no cancellation fees?

Yes, there are certain circumstance that you can avoid the penalty fee, again this is assessed by the Vacation Rental site. In most cases, if it was a booking error caused by the website, the cancellation fees will be waived. Here are other circumstance the penalty fee could be waived by vacation rental but will require additional documents and still at the discretion of the Vacation Rental site.

  • Death or serious illness of a host, guest, immediate family member.
  • If guest or host are mandated to perform jury duty. Serious injury that directly restricts a guest’s ability to travel or a host’s ability to host.
  • Any travel restrictions or major security advisories issued by the official government both domestic and international, after the time of booking.
  • A major natural disasters or severe weather impacting the location of host or location of guest.
  • A disease outbreak declared by an Official domestic or international authority in the destination of the host.
  • Unexpected property damage or severe maintenance issues that directly impacts the ability to host safely or puts the guest in danger.

As the homeowner, can I set strict house rules like no pets and no smoking?

Yes, as homeowner you have the right to implement rules such as No Pets, No Smoking (of any kind cigarette and marijuana), and set house rules. Our team of experts will help you draft your house rules to ensure that all your requirements are met.

Who pays the hotel occupancy tax?

The guest at the time of booking will pay the Hotel Occupancy Tax. Hostly doesn’t handle any tax fees, as that is handled directly by the Vacation Rental site on your behalf.

Does hostly respond to guest inquiries?

Yes! And we’re quick too! Guest support is very important, and we aim to having 100% response time and respond to all inquiries within an hour.

Who provides the cleaning staff?

Hostly does! We hire only the best cleaning staff members that know what it takes to prepare your place for next guest. They do a thorough job and make sure the place is super clean, stocked, and ready to go. This one of the benefits of hosting with us. We think of all the details so you don’t have to!

Can I clean the home myself after I stay since I’m the owner?

Unfortunately no. Cleaning for vacation rental is slightly different than cleaning for regular home. We have standard to provide excellent and professional cleaning service along with turnover service (similar to a hotel). So let one our highly trained cleaning staff members clean and set up or home for your guests.

Who pays the cleaning fees?

Hostly takes care of this for you! Your cleaning staff fees are included in our 25% hosting fee service. The guest will pay the cleaning fee that you outlined in your Vacation Rental site profile and in return that amount is paid to you. We will still work with you closely to set a cleaning fee amount for each guest stay.

Can I ask more questions not listed here?

Sure you can! Please contact us if you ever have any questions. Our staff is here to help navigate the wonderful world of vacation rentals.

featured articles

Wondering where to go and where to stay? We have written our out and about travel guides and everything bnb in our blog!

6 Things to Love About a
Chicago Airbnb

Hostly: 6 Things to Love About a Chicago Airbnb | Photo by Toa Heftiba on Unsplash

How to Rank Amongst
the Best Places to Stay

Hostly: How to Rank Amongst the Best Places to Stay in Chicago | Photo by Luis Alfonso Orellana on Unsplash

Airbnb in Chicago:
Driving Business

Hostly: Airbnb in Chicago: Driving Business and Generating Revenue | Photo by Austin Distel on Unsplash

9 Things to Know
When Visiting Chicago

Hostly: 9 Things to Know When Visiting Chicago Photo by Matthew T Rader on Unsplash

How Airbnb Affects
Chicago Real Estate

Hostly: How Airbnb Affects Chicago Real Estate | Photo by Alex Shutin on Unsplash

Hostly | Stay with us | Rent to us | Host with us
4722 N. Central Ave, Chicago, IL 60630
847-312-7774 | hostly.chicago@gmail.com

Usage is subject to our Terms of Service and Privacy Policy.
Copyright © 2019 Hostly. All rights reserved.